Frequently Asked Questions

We've compiled a list of answers to common questions.

Neighbor eCard is a community-building platform designed to help you connect with your neighbors in a meaningful way. Through the portal, you can send eCards for various celebrations, discover shared interests, and even share pet information, all while maintaining the level of privacy you’re comfortable with.

Yes, Neighbor eCard is 100% free. You can send an unlimited number of eCards, customize your privacy settings, and take advantage of all the platform’s features at no cost.

Simply go to our homepage and follow the sign-up process. It involves providing some basic information, verifying your email address, and you’re good to go.

Once you’ve signed up, the platform will automatically show you profiles of neighbors within a 1,000-meter radius. You can also search for neighbors in a wider area by city or province.

The platform offers a broad array of eCard templates for various occasions including but not limited to birthdays, religious holidays, and culturally specific celebrations like Christmas, Eid, Diwali, and many more.

‘Interest Match’ is a unique feature that allows you to see what hobbies or interests you share with your neighbors. Whether you’re into cycling, bird-watching, or painting, this feature helps you find like-minded individuals in your community.

We take your privacy very seriously. The platform allows you to customize your privacy settings, deciding what you wish to share and with whom. All your data is securely managed and not shared with any third parties.

Absolutely! If you have a knack for design or simply want to make your greetings more personalized, you can upload your own eCard designs to the platform.

No, your custom eCard designs are exclusive to your account and cannot be used by other members on the platform. Your creativity is your own, and we respect that by keeping your unique designs accessible only to you.

The platform has a user-friendly interface that allows you to easily upload, maintain, and manage your contact list, which you can use to send eCards to anyone, not just your neighbors.

Absolutely! You can schedule eCards for future delivery, including birthdays, holidays, and other special occasions. Our system even auto-populates key dates to help you remember important events.

Absolutely! Our platform allows you to share information about your pets, potentially finding neighbors with similar breeds or interests, and even organizing pet playdates.

Yes, you have the option to receive notifications when your eCards have been viewed, providing peace of mind that your sentiments have been received.

Auto-populated dates are significant events and milestones that automatically appear on your Neighbor eCard calendar based on upcoming scheduled occasions. This feature streamlines the process of remembering and celebrating important moments, such as birthdays, anniversaries, or other special events.

The auto-populated dates are entered by the portal administrator to align with upcoming general events. Rest assured, this information is used exclusively to foster community engagement and is never shared with third parties.

Absolutely! Our platform provides the flexibility to send eCards both via email and SMS. Simply upload your contacts, including phone numbers, and choose the SMS option when you’re ready to send your eCard. This feature adds another layer of convenience for you and ensures that your thoughtful messages reach your neighbors in the way that’s most accessible for them.

The current Beta version of the Neighbor eCard platform is focused on serving Canadian communities, which is why “Canada” is the only option displayed during the registration process. We are working on expanding our services to other countries and will update the registration options accordingly as we do so.

We continuously work on enhancing the platform based on user feedback. Future modules may include features for arranging neighborhood events, an online garage sale platform, and more. Stay tuned!

Neighbor eCard offers a delightful way to connect with your community, and it's completely free!